Our State Approved Contact Hours




We are currently working with most states to get approval. However, if we have not made contact with the certification department in your state please contact us or your states certification department and request that they consider approving WaterGrades classes. 

State Certification Contacts:
State links are subject to change. Please report any broken links to WaterGrades staff.

Alabama Department of Environmental Management
Attn: Operator Certification
Post Office Box 301463
Montgomery, Alabama 36130-1463
(334) 271-7796
(334) 271-7796 fax040
Web Site: http://adem.alabama.gov/programs/water/opcertification.cnt

Alaska Department of Environmental Conservation, Division of Water
Alaska Dept. of Environmental Conservation
P.O. Box 111800
Juneau, Alaska 99811
Phone: 907-465-1139

Fax: 907-465-5177

Email: dec.opcert@alaska.gov

Web Site: http://dec.alaska.gov/water/operator-certification#nogo

Arizona Department of Environmental Quality-Water Quality Division
1110 W. Washington St.
Phoenix, AZ 85007
Phone: (602) 771-4511
Email: azopcert@azdeq.gov
Web Site: https://azdeq.gov/programs/wqd

Arkansas Drinking Water Advisory & Operators Licensing Committee
Jeff Stone
AR Department of Health
4815 West Markham, Slot 37
Little Rock, AR  72205-3866 
Office: 501 661-2623
Fax: 501 661-2032
Web Site: https://www.healthy.arkansas.gov/programs-services/topics/drinking-water-advisory-and-operator-licensing-committee

California Water Treatment Operator Certification
Jon Strutzel
Department of Public Health
Division of Drinking Water
Operator Certification Program
P.O. Box 997377, MS 7417
Sacramento, CA 95899-7377
Phone: (916) 449-5611
Fax: (916) 449-5656
Email: Jon.Strutzel@cdph.ca.gov
Web Site: http://www.cdph.ca.gov/certlic/occupations/Pages/DWopcert.aspx

Colorado Operator Certification Program Office
2170 S. Parker Road
Suite 290

Denver, CO 80231

Phone:(303) 394-2022

Fax:(303) 394-3450

Email: ocpo@ocpoweb.com
Web Site: http://www.ocpoweb.com

Connecticut Department of Public Health
Lori Mathieu
CT Department of Public Health

Drinking Water Section

410 Capitol Avenue, MS#12DWS

P.O. Box 340308

Hartford, CT 06134-0308
Phone: (860) 509-7333

Fax Number: (860) 509-7359
Email: Lori.Mathieu@ct.gov

Web Site: https://portal.ct.gov/DPH/Drinking-Water/DWS/Operator-Certification-Program

Delaware Office of Drinking Water
Natural Resources and Environmental Control
Office of Drinking Water 

Edgehill Shopping Center 

43 South DuPont Highway 

Dover, DE 19901
Website: https://dnrec.alpha.delaware.gov/water/

Florida Water and Domestic Wastewater Operator Certification Program
Operator Certification Program
2600 Blair Stone Road, MS 3506
Tallahassee, FL 32399-2400
Phone: (850) 245-7500

Fax:  (850) 245-8410
Email: operator.certification@dep.state.fl.us
Web Site: http://www.dep.state.fl.us/water/wff/ocp/index.htm

Georgia Water/Wastewater Operator Certification Board
214 State Capitol
Atlanta, Georgia 30334
Phone: (844) 753-7825
Web Site: http://sos.ga.gov/index.php/licensing/plb/54

Hawaii Board of Certification of Public Water System Operators
Hawaii Department of Health
Safe Drinking Water Branch
2385 Waimano Home Road, Uluakupu Building 4
Pearl City, HI 96782-1400

Phone: 808-586-4258

Fax: 808-586-4351

Email: sdwb@doh.hawaii.gov
Web Site: https://eha-cloud.doh.hawaii.gov/epermit/Home/2e1a9624-b58f-4714-81f3-db4a472a5f26

Idaho Board of Drinking Water & Wastewater Professionals

Phone: (208) 334-3233
Email: wwp@ibol.idaho.gov
Web Site: https://ibol.idaho.gov/IBOL/BoardPage.aspx?Bureau=WWP

Illinois Drinking Water Operator Certification
1021 North Grand Ave. East
P.O. Box 19276
Springfield, IL 62794-9276
Phone: (217) 782-3397
Web Site: https://www2.illinois.gov/epa/Pages/default.aspx

Indiana Department of Environmental Management
Office of Water Quality
100 North Senate Avenue
Indianapolis, IN 46204
Phone: (317) 234-7477
Web Site: https://www.in.gov/idem/cleanwater/2381.htm

Iowa Department of Natural Resources Operator Certification Program

Laurie Sharp

Wallace State Office Building
502 E. 9th Street
Des Moines, IA 50319-0034
Phone: (515) 725-0284
Fax: (515) 725-8202
Email: laurie.sharp@dnr.iowa.gov
Web Site: https://programs.iowadnr.gov/opcertweb/pages/opmenu.aspx

Kansas Water and Wastewater Operator Certification
Bureau of Water
Technical Services Section
1000 SW Jackson St., Suite 420
Topeka, KS 66612-1367
Phone: (785) 296-2856
Web Site: http://www.kdheks.gov/water/www.html

Kentucky Energy and Environment Cabinet Department for Environmental Protection

DCA Operator Certification Program
300 Sower Blvd.

Frankfort, KY  40601
Phone: (502) 564-0323
Email:  envhelp@ky.gov

Website: http://dca.ky.gov/certification/Pages/Drinking-Water-.aspx

Louisiana Committee of Certification for Water and Wastewater Operators
Operator Certification
P.O. Box 4489, Bin 10 Box 6
Baton Rouge, LA 70821-4489

Phone: (225) 342-7508 

Fax: (225) 342-7494

Email: opcert@la.gov

Website: http://ldh.la.gov/index.cfm/page/416

Maine Division of Environmental and Community Health
Mike Abbott
Drinking Water Program Director
11 State House Station
Augusta, ME 04333
Website: https://www.maine.gov/dhhs/mecdc/environmental-health/dwp/professionals/howToBecomeOperator.shtml

Maryland Department of the Environment

Water Supply Program

P.O. Box 2057
Baltimore, MD 21203-2057
Phone: (410) 537-3167
Email: water.supply@maryland.gov 

Web Site: http://www.maryland.gov/Pages/default.aspx

Massachusetts Board of Certification of Operators of Drinking Water Supply Facilities
Amy Pierce
Massachusetts DEP
Division of Water Supply
One Winter Street, 6th Floor
Boston, MA 02108
Phone: (617) 556-1191
Email: Amy.L.Pierce@state.ma.us
Web Site: http://www.state.ma.us/reg/boards/dw/default.htm

Massachusetts State Board of Certification of Operators of Drinking Water Treatment Facilities
Paul Niman
DEP Training Center
627 Main Street
Worcester, MA 01608
Phone: (617) 556-1166

Michigan Advisory Board of Examiners
Eric J. Way
Operator Training & Certification Unit
P.O. Box 30457
Lansing, MI 48909-7957
Phone: (517) 373-4752
Email: waye@michigan.gov
Web Site: http://www.michigan.gov/deq/1,1607,7-135-3308_3333_4171—,00.html

Michigan Water Environment Association Education & Certification Committee
Jeanette Best
City of Saginaw WWTP
1315 S. Washington Ave.
Saginaw, MI 48601
Phone: (989) 759-1630
Web Site: http://www.mi-wea.org

Minnesota Pollution Control Agency
Dianne Navratil
MN Pollution Control Agency
Prevention and Assistance Division
520 Lafayette Road North
St. Paul, MN 55155-4194
Phone: (651) 296-9269
Email: dianne.navratil@pca.state.mn.us
Web Site: http://www.pca.state.mn.us/water/wastewater.html

Mississippi State Department of Health
Gail Bird
MS DOH, Division of Water Supply
570 E. Woodrow Wilson Ave. U226
P.O. Box 1700
Jackson, MS 39215-1700
Phone: (601) 576-7527
Email: gbird@msdh.state.ms.us
Web Site: http://www.msdh.state.ms.us/watersupply/index.htm

Missouri Department of Natural Resources
WT, D, WWT, CAFO (Concentrated Animal Feeding Operations Waste Management System)
Missouri Dept. of Natural Resources
Water Protection Program
Operator Certification Section
Gordon Belcher
P.O. Box 176
Jefferson City, MO 65102-0176
Phone: 1-800-361-4827 / (573) 751-1600
Email: opcert@dnr.mo.gov
Web Site: http://www.dnr.state.mo.gov/env/wpp/opcert/optrain.htm

Montana Water and Wastewater Operators’ Advisory Council
Reta Therriault
MT Dept. of Environmental Quality
PWB – PWS Water and Wastewater Operator Certification Program
P.O. Box 200901
Helena, MT 59620-0901
Phone: (406) 444-3434
Email: Geary@mt.gov
Web Site: http://www.deq.state.mt.us/wqinfo/opcert/index.asp

Nebraska Department of Health & Human Services
Helen Meeks
NE HHS, Dept./Reg. & Licensure
301 Centennial Mall South
P.O. Box 95026
Lincoln, NE 68509-5007
Phone: (402) 471-4923
Web Site: http://www.hhs.state.ne.us

Nevada State Health Division
Bureau of Licensure and Certification
Lisa Jones, Bureau Chief
NV Bureau of Health Prot. Services
1550 East College Parkway, Suite 158
Carson City, Nevada 89706
Phone: (775) 687-4475
Email: BLCweb@health.nv.gov
Web Site: http://www.ndep.nv.gov/

New Hampshire Department of Environmental Services
Harrison ‘Chip’ Mackey
Engineering Bureau, Water Supply
P.O. Box 95
Concord, NH 03302-0095
Phone: (603) 271-2410
Email: hmackey@des.state.nh.us
Web Site: http://www.des.nh.gov/

New Hampshire Solid Waste Operator Training & Certification Program
NH Dept. of Envt’l Services
Waste Management Division
David Degler
29 Hazen Drive
Concord, NH 03301-6528
Phone: (603) 271-2928
Email: ddegler@des.state.nh.us
Web Site: http://www.des.state.nh.us/pcas

New Jersey Water & Wastewater Board of Examiners
Toni Osvai
NJ DEP Administrator’s Office
P. O. Box 402
Trenton, NJ 08625-0402
Phone: (609) 984-7743
Email: tosvai@dep.state.nj.us
Web Site: http://www.state.nj.us/dep

New Mexico Utility Operators Certification Program
Mike Coffman
New Mexico Environment Dept.
Surface Water Quality Bureau
P.O. Box 26110
Santa Fe, NM 87502-0110
Phone: (505) 222-9575
Email: mike.coffman@state.nm.us
Web Site: http://www.nmenv.state.nm.us/

New York Water System Operator Certification Program
NY State Dept. of Health
Bureau of Water Supply Protection
Flanigan Square, 547 River St. Room 400
Troy, NY 12180-2216
Phone: (800) 458-1158 Ext 27650402-7714
Fax (518) 402-7599
Email: h2ocert@health.state.ny.us
Web Site: http://www.health.state.ny.us/nysdoh/water/operate/operate.htm

New York State Department of Environmental Conservation
Richard Malaczynski, P.E.
625 Broadway, 4th Floor
Albany, NY 12233-3506
(518) 402-8087 (work)
(518) 402-8082 (fax)
Email: rmmalacz@gw.dec.state.ny.us
Web Site: http://www.dec.ny.gov/

North Carolina Water Treatment Facility Operators Certification Board
Tony Arnold
NC DENR, Division of Environ. Health
1635 Mail Service Center
Raleigh, NC 27699-1635
Phone: (919) 715-9572
Email: tony.arnold@ncmail.net
Web Site: http://www.deh.enr.state.nc.us

North Carolina Water Pollution Control System Operators Certification Commission
Kristen Jarman
Dept. of Environ. & Natural Res.
Division of Water Quality
1618 Mail Service Center
Raleigh, NC 27699-1618
Phone: (919) 733-0026
Email: kristin.jarman@ncmail.net
Web Site: http://h2o.enr.state.nc.us/tacu/index.html

North Dakota Department of Health
Dennis Fewless, Director
ND Department of Health
918 East Divide Avenue, 4th Floor
Bismarck, ND 58501-1947
Phone: (701)328-5210
Fax: (701)328-5200
Email: dfewless@state.nd.us
Web Site: http://www.health.state.nd.us/ndhd/environ/mf/index.htm http://www.enr.state.nc.us/

Ohio EPA – Certification Unit
Tanushree Courlas (614) 644-2752 Fax 614 644-2909

Ohio EPA – Certification Unit DDAGW
122 South Front Street
50 W. Town Street
Columbus, OH 43215
Phone: 614-644-2752
Email: tanushree.courlas@epa.ohio.gov
Web Site: http://www.epa.ohio.gov/ddagw/opcert.aspx

Oklahoma Department of Environmental Quality
Chris Wisniewski
Oklahoma DEQ
Certification and Compliance Section
P.O. Box 1677
Oklahoma City, OK 73101-1677
Phone: (405) 702-8100
Email: Chris.Wisniewski@deq.state.ok.us
Web Site: http://www.deq.state.ok.us/WQDnew/opcert/index.html

Oregon Water Operator Certification Program
Dottie Reynolds, Operator Certification Coordinator
DHS, Health Services, Office/Public
Health Systems, Drinking Water Sec.
P.O. Box 14450
Portland, OR 97293-0450
Phone: 971-673-0426
Email: dottie.e.reynolds@state.or.us
Web Site: http://www.ohd.hr.state.or.us/dwp

Pennsylvania Board for Certification of Sewage Treatment Plant and Waterworks Operators
Pennsylvania DEP – Training Section
Leslie Ferguson
400 Market St
PO Box 8467
Harrisburg, PA 17105-8467
Phone: (717) 705-6347
Email: lferguson@state.pa.us
Web site: http://www.earthwise.dep.state.pa.us/edu/

Pennsylvania Water Environment Association
Sue Boynton, Executive Director
Pennsylvania WEA
P. O. Box 3367
Gettysburg, PA 17325
Phone: 717-642-9500; Fax: 717-642-9508
Email: pwea@pwea.org
Web Site: http://www.pwea.org

Rhode Island Drinking Water Certification Board
June Swallow, PE, Chief
State of RI Dept. of Health
Office of Drinking Water Quality
3 Capitol Hill, Room 209
Providence, RI 02908-5097
Phone: (401) 222-6867
Email: junes@doh.state.ri.us
Web Site: http://www.healthri.org/environment/dwq/operator/home.htm
Web Site: http://www.health.ri.gov/environment/dwq/index.php

South Carolina Environmental Certification Board
Dona J. Caldwell
SC Environmental Cert. Board
110 Centerview Drive
P.O. Box 11409
Columbia, SC 29211-1409
Phone: (803) 896-4430
Email: caldweld@llr.sc.gov
Web Site: http://www.llr.state.sc.us/POL/Environmental

South Carolina Voluntary Certification Committee
Dyke Spencer
SC Voluntary Cert. Committee
P.O. Box 2149
Beaufort, SC 29901-2149
Phone: (843) 987-9219
Email: dykes@bjwsa.org

South Dakota Operator Certification Program
Robert Kittay
Foss Building-Lower Level
523 E. Capitol Ave.
Pierre, SD 57501-3181
Phone: (605) 773-4208
Email: rob.kittay@state.sd.us
Web Site: http://www.state.sd.us/opercert

Tennessee Water & Wastewater Operator Certification Board
Paul E. Davis, P.E., Director
6th Floor, L&C Annex
401 Church Street
Nashville, TN
Phone: (615) 532-0625
Email: ask.tdec@state.tn.us
Web Site: www.state.tn.us/environment/dws/

Texas Department of Health
1100 West 49th Street
Austin, Texas 78756-3199
Toll free: 1-888-963-7111
TDD (512) 458-7708
Program Phone List or 1-800 # Listing
Web Site: http://www.dshs.state.tx.us/

Texas Operator Certification Program
Linda Saladino
Operator Cert. Program MC 178
TCEQ formally TNRCC
P.O. Box 13087
Austin, TX 78711-3087
Phone: (512) 239-0178 Phil Clark (512) 239-1698 pclark@tceq.state.tx.us
Email: Lsaladin@tceq.state.tx.us
Web Site: http://www.tceq.state.tx.us/
(512) 239-6133 for water, CSI and BPAT
Email: licenses@tceq.state.tx.us

Utah Water Operator Certification Commission
Kim Dyches
Utah DEQ, Divn. of Drinking Water
288 North 1460 West
Salt Lake City, Utah 84116
P.O. Box 144870
Salt Lake City, Utah 84114-4870
Phone: (801)-536-4202
Email: KDYCHES@utah.gov
Web Site: http://www.waterquality.utah.gov/

Vermont Department of Environmental Conservation
Ellen Parr Doering, Compliance and Certification Manager
DEC Water Supply Division
Old Pantry Building
103 South Main Street
Waterbury, VT 05671-0403
Phone: (802) 241-3400
Toll Free: (800)823-6500
Fax: (802)241-3284
Email: ellenparrdoering@state.vt.us
Web Site: http://www.anr.state.vt.us/dec/watersup/permits.htm

Virginia Board for Waterworks and Wastewater Works Operators
David Dick
Dept. of Profess. and Occup. Reg.
Bd. for Waterworks & WW Op.
3600 West Broad Street, 5th Floor
Richmond, VA 23230-4917
Phone: (804) 367-8595
Email: waterwasteoper@dpor.state.va.us
Web Site: http://www.state.va.us/dpor/indexne.html

Washington Water Works Operator Certification Program
Cheryl L. Bergener
WA Department of Health
Division of Drinking Water
P.O. Box 47822
Olympia, WA 98504-7822
Phone: (360) 236-3137
Email: cheryl.bergener@doh.wa.gov
Web Site: http://www.doh.wa.gov/ehp/dw

Washington Wastewater Operator Certification Program
Poppy Carre, Cooridinator
Wastewater Operator Certification
P.O. Box 47696
Olympia, WA 98504-
Phone: 360-407-6449.
(800) 633-6193 in Washington
Fax (360) 407- 6426
Email poca461@ecy.wa.gov
Web Site: http://www.ecy.wa.gov/programs/wq/wasteater/op_cert/index.html

Washington Wastewater Collection Personnel Association
Jim Robbins
Douglas County Sewer Dist.
692 Eastmont Ave.
East Wenatchee, WA 98802
Phone: (509) 884-2484
Fax: 509-884-8091
Email: jim@docosewer.org
Web Site:

West Virginia Operators’ Certification Authority
Dawn Newell
Bureau for Public Health
Office of Environmental Health Services
Environmental Engineering Division
1 Davis Square, Capitol and Washington Streets, Suite 200
Charleston, WV 25301-1798
Phone: (304)558-6993
Fax: (304)558-4322
Email: dawnnewell@wvdhhr.org
Web Site: http://www.wvdhhr.org/oehs/eed/swap/training&certification/drinking_water/

Wisconsin Water and Wastewater Operator Certification Program
Mary E. Wagner
Bureau of Integrated Science Services
Wisconsin DNR
101 S. Webster Street
P.O. Box 7921
Madison, WI 53707-7921
Phone: (608) 266-0498
Fax (608) 266-5226
Email: marye.wagner@wisconsin.gov
Web Site: http://www.dnr.wi.gov/org/es/science/opcert/training.htm

Wyoming Operator Certification Program
Kim Parker
WY DEQ/Water Quality Division
4th Floor Herschler Building, 4W
122 West 25th Street
Cheyenne, WY 82002
Phone: 307-777-6128
FAX 307-777-6779
Web Site: http://deq.state.wy.u


Our Virtual Classroom provides you with the accessibility and convenience that you deserve. Whether you are looking to earn contact hours for your license or you are preparing for a certification exam, our programs were developed specifically for your needs. Our goal is to make our online classes the most cost effective and convenient classes available.

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