Approved contact hours by state

Check Your State

If you state is not highlighted please contact the appropriate certification person and request that they consider approving our classes. We are currently working with most states to get approval. However, if we have not made contact with the certification department in your state please send us an email or your states certification department.

State Certification Contacts:
State links are subject to change. Please report any broken links to Water Grades staff

Alabama Water & Wastewater Operator Certification Program
Mark Davidson
Operator Certification, Water Div.
AL Dept. of Environmental Mgmt.
P.O. Box 301463
Montgomery, AL 36130-1463
Phone: (334) 279-3040
Web Site:

Alaska Department of Environmental Conservation, Facility Construction & Operation
Kenneth A. Smith
Alaska Dept. of Envt. Conservation
Operations Assistance Unit
410 Willoughby Ave., Ste. 303
P.O. Box 11800
Juneau, AK 99811-1800
Phone: (907) 465-5140
Web Site:

Arizona Operator Certification Program
Tony Bode
Program Development. & Outreach Unit
Arizona Department of Environmental Quality
1110 W. Washington St.
Phoenix, AZ 85007
Phone: (602) 271-4648
Web Site:

Arkansas Drinking Water Advisory & Operators Licensing Committee
Martin Nutt
Training Coordinator
AR Department of Health
Licensing Comm./Department of Health
6815 W. Markham St
Engineering Section Slot 37
Little Rock, AR 72205
Phone: (501) 661-2623, Fax: (501) 662-2032
Web Site:

California Water Treatment Operator Certification
Jon Strutzel
Department of Public Health
Division of Drinking Water
Operator Certification Program
P.O. Box 997377, MS 7417
Sacramento, CA 95899-7377
Phone: (916) 449-5611
Fax: (916) 449-5656
Web Site:

Colorado Water and Wastewater Facility Operators Certification Board
Teresa Tezak
Operator Certification Program Office
2170 S. Parker Rd. Suite 290
Denver, CO 80231
Phone: (303) 394-8994 Fax(303)394-3450
Web Site:

CO Water Distribution & WW Collection
James Wiseman
Systems Certification Council
P.O. Box 1325
Denver, CO 80201-1325
Phone: (303) 446-3644
Web Site:

Connecticut Department of Public Health
Robert W. Rivard
Department of Public Health
Drinking Water Section
410 Capitol Ave., MS #51 WAT
Hartford, CT 06134-0308
Phone: (860) 509-7333
Web Site:

Delaware Office of Drinking Water
Natural Resources and Environmental Control
Division of Water Resources
Stewart Lovell, P.G.
Section Manager
89 Kings Hwy
Dover, DE 19901
Phone: 302-739-9945
Fax: 302-739-2296

Florida DEP Water/Wastewater Operator Certification Program
Mr. Edward B. James, Jr.
Department of Environmental Protection/OCP
2600 Blair Stone Road, MS 3506
Tallahassee, FL 32399-2400
Ph. (850) 245-8325 Fax: (850)245-8356
Web Site:

Georgia State Board of Examiners for Certification of Water & Wastewater Treatment Plant Operators & Laboratory Analysts
Colleen Roehm
Professional Licensing Boards Division
237 Coliseum Drive
Macon, GA 31217-3858
Phone: (478) 207-2400
Web Site:

Hawaii Board of Certification of Public Water System Operators
Ann Takushi Zane
Member, Safe Drinking Water Branch
Env. Mgmt. Divn., State Dept./Health
919 Ala Moana Blvd., Room 308
Honolulu, HI 96814-4920
Phone: (808) 586-4258
Web Site:

Idaho Water & Wastewater Operators Certification Boards Inc.
Mary Miles
1109 Main St, Suite 220
Boise, ID 83702-5642
Phone: (208) 334-3945
Web Site:

Illinois Drinking Water Operator Certification Program
Jewel Brant
IL EPA, BOW, Compliance Assur. Sect. #19
1021 North Grand Ave. East
P.O. Box 19276
Springfield, IL 62794-9276
Phone: (217) 785-0561
Web Site:

Indiana Department of Environmental Management Water Section
Phil Hiestand
IN Dept. of Environmental Management
OWQ Drinking Water Branch
100 N. Senate Avenue
Indianapolis, IN 46206-2251
Phone: (317) 308-3230
Web Site:

Iowa Operator Certification Program
Shelli Grapp
Water Supply Section Operations
IA Dept. of Natural Resources
401 SW 7th Street, Suite M
Des Moines, IA 50309-4611
Phone: (515) 725-0401
Fax: (515) 725-0348
Web Site:

Kansas Water and Wastewater Operator Certification
Vickie Wessel
Kansas Dept. of Health & Environment
Bureau of Water
1000 SW Jackson St., Suite 420
Topeka, KS 66612-1367
Phone: (785) 296-2976
Web Site:

Kentucky Department for Environmental Protection
Division of Compliance Assistance
Certification and Licensing Branch
300 Fair Oaks Lane
Frankfort, KY 40601
Phone: (502) 564-0323
Web Site:

Louisiana Committee of Certification for Water and Wastewater Operators
Stacy Williams
Operator Certification Acting Program Administrator
628 North 4th St.
P.O. Box 4489
Baton Rouge, LA 70821-4489
Ph. (225) 342-7508
Fax (225) 342-7494

Maine Board of Licensure of Water Treatment Plant Operators
Nancy Beardsley
Director, Drinking Water Program
11 State House Station
Augusta, ME 04333

Maryland State Board of Waterworks and Waste Systems Operators
Board of Waterworks & Waste Systems Operators
2500 Broening Highway
Baltimore, MD 21224-6617
Phone: (410) 631-3167
Web Site:

Massachusetts Board of Certification of Operators of Drinking Water Supply Facilities
Amy Pierce
Massachusetts DEP
Division of Water Supply
One Winter Street, 6th Floor
Boston, MA 02108
Phone: (617) 556-1191
Web Site:

Massachusetts State Board of Certification of Operators of Drinking Water Treatment Facilities
Paul Niman
DEP Training Center
627 Main Street
Worcester, MA 01608
Phone: (617) 556-1166

Michigan Advisory Board of Examiners
Eric J. Way
Operator Training & Certification Unit
P.O. Box 30457
Lansing, MI 48909-7957
Phone: (517) 373-4752
Web Site:,1607,7-135-3308_3333_4171—,00.html

Michigan Water Environment Association Education & Certification Committee
Jeanette Best
City of Saginaw WWTP
1315 S. Washington Ave.
Saginaw, MI 48601
Phone: (989) 759-1630
Web Site:

Minnesota Pollution Control Agency
Dianne Navratil
MN Pollution Control Agency
Prevention and Assistance Division
520 Lafayette Road North
St. Paul, MN 55155-4194
Phone: (651) 296-9269
Web Site:

Mississippi State Department of Health
Gail Bird
MS DOH, Division of Water Supply
570 E. Woodrow Wilson Ave. U226
P.O. Box 1700
Jackson, MS 39215-1700
Phone: (601) 576-7527
Web Site:

Missouri Department of Natural Resources
WT, D, WWT, CAFO (Concentrated Animal Feeding Operations Waste Management System)
Missouri Dept. of Natural Resources
Water Protection Program
Operator Certification Section
Gordon Belcher
P.O. Box 176
Jefferson City, MO 65102-0176
Phone: 1-800-361-4827 / (573) 751-1600
Web Site:

Montana Water and Wastewater Operators’ Advisory Council
Reta Therriault
MT Dept. of Environmental Quality
PWB – PWS Water and Wastewater Operator Certification Program
P.O. Box 200901
Helena, MT 59620-0901
Phone: (406) 444-3434
Web Site:

Nebraska Department of Health & Human Services
Helen Meeks
NE HHS, Dept./Reg. & Licensure
301 Centennial Mall South
P.O. Box 95026
Lincoln, NE 68509-5007
Phone: (402) 471-4923
Web Site:

Nevada State Health Division
Bureau of Licensure and Certification
Lisa Jones, Bureau Chief
NV Bureau of Health Prot. Services
1550 East College Parkway, Suite 158
Carson City, Nevada 89706
Phone: (775) 687-4475
Web Site:

New Hampshire Department of Environmental Services
Harrison ‘Chip’ Mackey
Engineering Bureau, Water Supply
P.O. Box 95
Concord, NH 03302-0095
Phone: (603) 271-2410
Web Site:

New Hampshire Solid Waste Operator Training & Certification Program
NH Dept. of Envt’l Services
Waste Management Division
David Degler
29 Hazen Drive
Concord, NH 03301-6528
Phone: (603) 271-2928
Web Site:

New Jersey Water & Wastewater Board of Examiners
Toni Osvai
NJ DEP Administrator’s Office
P. O. Box 402
Trenton, NJ 08625-0402
Phone: (609) 984-7743
Web Site:

New Mexico Utility Operators Certification Program
Mike Coffman
New Mexico Environment Dept.
Surface Water Quality Bureau
P.O. Box 26110
Santa Fe, NM 87502-0110
Phone: (505) 222-9575
Web Site:

New York Water System Operator Certification Program
NY State Dept. of Health
Bureau of Water Supply Protection
Flanigan Square, 547 River St. Room 400
Troy, NY 12180-2216
Phone: (800) 458-1158 Ext 27650402-7714
Fax (518) 402-7599
Web Site:

New York State Department of Environmental Conservation
Richard Malaczynski, P.E.
625 Broadway, 4th Floor
Albany, NY 12233-3506
(518) 402-8087 (work)
(518) 402-8082 (fax)
Web Site:

North Carolina Water Treatment Facility Operators Certification Board
Tony Arnold
NC DENR, Division of Environ. Health
1635 Mail Service Center
Raleigh, NC 27699-1635
Phone: (919) 715-9572
Web Site:

North Carolina Water Pollution Control System Operators Certification Commission
Kristen Jarman
Dept. of Environ. & Natural Res.
Division of Water Quality
1618 Mail Service Center
Raleigh, NC 27699-1618
Phone: (919) 733-0026
Web Site:

North Dakota Department of Health
Dennis Fewless, Director
ND Department of Health
918 East Divide Avenue, 4th Floor
Bismarck, ND 58501-1947
Phone: (701)328-5210
Fax: (701)328-5200
Web Site:

Ohio EPA – Certification Unit
Tanushree Courlas (614) 644-2752 Fax 614 644-2909
Ohio EPA – Certification Unit DDAGW
122 South Front Street
50 W. Town Street
Columbus, OH 43215
Phone: 614-644-2752
Web Site:

Oklahoma Department of Environmental Quality
Chris Wisniewski
Oklahoma DEQ
Certification and Compliance Section
P.O. Box 1677
Oklahoma City, OK 73101-1677
Phone: (405) 702-8100
Web Site:

Oregon Water Operator Certification Program
Dottie Reynolds, Operator Certification Coordinator
DHS, Health Services, Office/Public
Health Systems, Drinking Water Sec.
P.O. Box 14450
Portland, OR 97293-0450
Phone: 971-673-0426
Web Site:

Pennsylvania Board for Certification of Sewage Treatment Plant and Waterworks Operators
Pennsylvania DEP – Training Section
Leslie Ferguson
400 Market St
PO Box 8467
Harrisburg, PA 17105-8467
Phone: (717) 705-6347
Web site:

Pennsylvania Water Environment Association
Sue Boynton, Executive Director
Pennsylvania WEA
P. O. Box 3367
Gettysburg, PA 17325
Phone: 717-642-9500; Fax: 717-642-9508
Web Site:

Rhode Island Drinking Water Certification Board
June Swallow, PE, Chief
State of RI Dept. of Health
Office of Drinking Water Quality
3 Capitol Hill, Room 209
Providence, RI 02908-5097
Phone: (401) 222-6867
Web Site:
Web Site:

South Carolina Environmental Certification Board
Dona J. Caldwell
SC Environmental Cert. Board
110 Centerview Drive
P.O. Box 11409
Columbia, SC 29211-1409
Phone: (803) 896-4430
Web Site:

South Carolina Voluntary Certification Committee
Dyke Spencer
SC Voluntary Cert. Committee
P.O. Box 2149
Beaufort, SC 29901-2149
Phone: (843) 987-9219

South Dakota Operator Certification Program
Robert Kittay
Foss Building-Lower Level
523 E. Capitol Ave.
Pierre, SD 57501-3181
Phone: (605) 773-4208
Web Site:

Tennessee Water & Wastewater Operator Certification Board
Paul E. Davis, P.E., Director
6th Floor, L&C Annex
401 Church Street
Nashville, TN
Phone: (615) 532-0625
Web Site:

Texas Department of Health
1100 West 49th Street
Austin, Texas 78756-3199
Toll free: 1-888-963-7111
TDD (512) 458-7708
Program Phone List or 1-800 # Listing
Web Site:

Texas Operator Certification Program
Linda Saladino
Operator Cert. Program MC 178
TCEQ formally TNRCC
P.O. Box 13087
Austin, TX 78711-3087
Phone: (512) 239-0178 Phil Clark (512) 239-1698
Web Site:
(512) 239-6133 for water, CSI and BPAT

Utah Water Operator Certification Commission
Kim Dyches
Utah DEQ, Divn. of Drinking Water
288 North 1460 West
Salt Lake City, Utah 84116
P.O. Box 144870
Salt Lake City, Utah 84114-4870
Phone: (801)-536-4202
Web Site:

Vermont Department of Environmental Conservation
Ellen Parr Doering, Compliance and Certification Manager
DEC Water Supply Division
Old Pantry Building
103 South Main Street
Waterbury, VT 05671-0403
Phone: (802) 241-3400
Toll Free: (800)823-6500
Fax: (802)241-3284
Web Site:

Virginia Board for Waterworks and Wastewater Works Operators
David Dick
Dept. of Profess. and Occup. Reg.
Bd. for Waterworks & WW Op.
3600 West Broad Street, 5th Floor
Richmond, VA 23230-4917
Phone: (804) 367-8595
Web Site:

Washington Water Works Operator Certification Program
Cheryl L. Bergener
WA Department of Health
Division of Drinking Water
P.O. Box 47822
Olympia, WA 98504-7822
Phone: (360) 236-3137
Web Site:

Washington Wastewater Operator Certification Program
Poppy Carre, Cooridinator
Wastewater Operator Certification
P.O. Box 47696
Olympia, WA 98504-
Phone: 360-407-6449.
(800) 633-6193 in Washington
Fax (360) 407- 6426
Web Site:

Washington Wastewater Collection Personnel Association
Jim Robbins
Douglas County Sewer Dist.
692 Eastmont Ave.
East Wenatchee, WA 98802
Phone: (509) 884-2484
Fax: 509-884-8091
Web Site:

West Virginia Operators’ Certification Authority
Dawn Newell
Bureau for Public Health
Office of Environmental Health Services
Environmental Engineering Division
1 Davis Square, Capitol and Washington Streets, Suite 200
Charleston, WV 25301-1798
Phone: (304)558-6993
Fax: (304)558-4322
Web Site:

Wisconsin Water and Wastewater Operator Certification Program
Mary E. Wagner
Bureau of Integrated Science Services
Wisconsin DNR
101 S. Webster Street
P.O. Box 7921
Madison, WI 53707-7921
Phone: (608) 266-0498
Fax (608) 266-5226
Web Site:

Wyoming Operator Certification Program
Kim Parker
WY DEQ/Water Quality Division
4th Floor Herschler Building, 4W
122 West 25th Street
Cheyenne, WY 82002
Phone: 307-777-6128
FAX 307-777-6779
Web Site:

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The flash cards are a great way to study and having them already made saved me a ton of time. I can't wait to see the apps that you come up with. Thanks Watergrades. Steve, Ca

The online web format is great! I am trying to become an operator and this allowed me to prepare for the certification exam without having to take time off of work. John, Ca.

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